Monday, April 2, 2012

NorCold Recall

A couple of weeks ago, I got a letter in the mail from NorCold. They are the company that makes refrigerators for motor homes, camper trailers, 5th wheels etc. It was a recall notice for the model 1200, side by side refrigerators. It said that if you have that model to unplug it immediately. I checked ours and unplugged it. I took it to the Country Camping Corner near my home. They said that they would have to leave it for a few days, so they could order the repair kit, and install it. That was no problem. About a week later, they called and I went and picked it up. I looked in the back or the refrigerator, and they had indeed added a part labeled "R 1001". It is a shut off switch that shuts it off if the temperature gets too high. When I took RV back to the storage facility, and went to shut off the main power, someone had tried to cut the battery cable.

Back to Country Camping Corner I went with the picture on my cell phone. The owner of Country Camping Corner, told me that someone had stolen one of her most expensive 5th wheel trailers. As I talked to her, she did not except any responsibility or offer to even fix my cable.  The cable was only about 30" long and It is not available in auto parts stores.  It is a 2/0 copper cable and that is the size that is used for welding cable.  I just thought it would not be worth the fight. I was able to fix it without any trouble.
But to the folks at Country Camping Corner, "Adios", I was planning to have other items repaired and replaced at their shop. It would have been convenient for me.
I also focused on the idea that I should clean and paint a little in the battery area. The other terminals and nuts are starting to corrode.
That is it for now,  be safe everyone.


  1. That is just terrible Lou that the owners of Country Camping Corner would not have tried to make things right ater all it took place while on their watch.

    I think I would write them a letter and tell them that you will not longer do business with them and why. You might also sent them a link to this post.

    At least you knew how to fix it. I on the other hand would have had to pay and that would not have been right.

  2. "I think I would write them a letter and tell them that you will not longer do business with them and why."

    Meant to say:

    You will NO longer do business with them and why.